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Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Slotlords Casino, including its website, games, account services and related features. Please read them carefully before registering, depositing funds or playing. By using the service, you confirm that you understand and agree to these terms, together with any additional rules displayed for particular games, promotions or services.

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1. Accepting these terms

These Terms & Conditions create an agreement between you and Slotlords Casino in relation to your use of the website and any associated services. They apply whether you browse the website, create an account, make a deposit, play a game, claim an offer or use another available feature. If you do not agree with these terms, you must not use the service.

On this page

You should also read any rules, instructions, game information, promotional conditions, privacy information and responsible gambling material made available on the website. Those documents may form part of these terms. If a specific rule applies to a particular game or offer, that rule will generally apply to your use of that game or offer. If there is an inconsistency, the more specific rule may apply to the relevant activity.

Slotlords Casino may update these terms from time to time. Changes may be made to reflect changes in the service, technology, legal requirements, security practices or business operations. The updated version will be made available on the website, with the effective date or other indication of the update where appropriate. Continuing to use the service after an update means that you accept the revised terms.

Eligibility and lawful use

You must be at least 18 years old, or older where a higher minimum age applies under the law relevant to you. You must also be legally permitted to use online gambling services in the place where you are located. It is your responsibility to check the laws that apply to you before using the website. You must not access the service from a location where online gambling is prohibited or restricted.

You may only use the service for personal and recreational purposes. You must not use Slotlords Casino on behalf of another person, operate an account for someone else, or use the service as part of a business or commercial arrangement unless expressly authorised. We may refuse access where we cannot reasonably confirm that you meet the eligibility requirements.

2. Accounts and identity checks

Some features require you to register an account. You must provide information that is accurate, complete and kept up to date. This may include your name, date of birth, location and other information needed to operate the account, meet legal obligations or protect the service. You must not create an account using false details, another person’s information or information that could mislead us.

You are responsible for keeping your login details confidential and for all activity carried out through your account. Do not share your password, payment access, verification information or other security details with another person. Tell us through the available support channel as soon as possible if you believe your account has been accessed without permission, your details have been compromised or an activity appears suspicious.

Only one account may be permitted for each individual unless we expressly allow otherwise. Multiple, duplicate or linked accounts may be reviewed and may be closed or restricted. We may also carry out age, identity, location, payment method, source of funds or other verification checks. You agree to provide information and documents that are reasonably required for these checks.

If information cannot be verified, appears inconsistent, or suggests that the account may be used unlawfully or contrary to these terms, access may be delayed, restricted or suspended. Any review will be handled in accordance with applicable requirements and our security procedures. You must not attempt to avoid a verification or account restriction by opening another account.

Prohibited conduct

  • Using the service while under the minimum permitted age or allowing a minor to use your account.
  • Providing false, incomplete or misleading information.
  • Using another person’s account, payment method or identity.
  • Attempting to manipulate games, results, promotions, account systems or payment processes.
  • Using automated software, bots, scripts or other tools to access or interact with the service unless expressly permitted.
  • Using the website to facilitate fraud, money laundering, theft or another unlawful activity.
  • Interfering with the operation, security or availability of the website.
  • Trying to bypass geographical, technical, account or responsible gambling controls.

3. Deposits, withdrawals and gameplay

Available payment methods, processing requirements and transaction conditions will be shown on the website or during the relevant transaction. You must only use a payment method that belongs to you or that you are authorised to use. The name and details connected with a payment method may need to match the verified account information.

You are responsible for checking transaction details before confirming a deposit or withdrawal. Deposits must be made for genuine play and may not be used to test, misuse or exploit payment systems. We may decline, reverse, delay or review a transaction where this is necessary for security, verification, technical, legal or responsible gambling reasons.

Any withdrawal request may be subject to account verification, checks on the payment method, the resolution of disputes and compliance with applicable requirements. The available options and any applicable conditions will be shown at the time of the request. We do not guarantee that every payment method will remain available or that a particular method will be offered for every transaction.

You are responsible for any taxes, duties, fees or other financial obligations that may apply to your use of the service or receipt of funds. You should obtain independent financial or tax advice if you are unsure about your obligations. You should also check all transaction information carefully and notify us promptly if you identify an error.

Game play and results

Games must be played in accordance with the instructions and rules displayed for the relevant game. A play, wager or other transaction may be treated as final once it has been accepted by the system, except where it is cancelled, corrected or reviewed under these terms or the applicable game rules. You should check your balance and transaction history regularly.

Game outcomes are determined by the relevant game system and, where applicable, randomised technology. We do not guarantee that you will win, recover losses or receive a particular result. Technical interruptions, communication errors or system faults may affect access or the recording of activity. Where an error occurs, we may correct the affected transaction or take another reasonable step consistent with the applicable rules.

You must not rely on gambling as a way to earn income, solve financial problems or recover previous losses. Only use funds that you can afford to lose. Gambling involves risk, and no strategy can remove the possibility of losing money.

4. Promotions, content and responsible gambling

Promotions, bonuses, rewards and other offers may be subject to additional terms. Those terms will explain matters such as eligibility, the promotional period, qualifying activity, any contribution rules, expiry conditions and how a reward may be used or withdrawn. You should read the relevant promotional terms before participating. If you do not meet those terms, a promotion or associated benefit may not be available.

Unless the relevant offer states otherwise, promotions are intended for one person and one account only. We may limit, withdraw or correct an offer where it has been obtained in error, used contrary to its conditions, or appears to involve abuse, collusion, manipulation or other unfair conduct. We may also change or end an offer in accordance with its published conditions and applicable requirements.

Responsible gambling

Website content and intellectual property

The website, including its design, text, graphics, logos, software and other content, is owned by or used with permission by the relevant rights holders. You may use the website only for its intended personal purpose. You must not copy, modify, distribute, publish, reverse engineer, scrape, frame or commercially exploit website content without appropriate permission.

5. Suspension, liability and general conditions

We may suspend, restrict or close an account where we reasonably consider that you have breached these terms, provided inaccurate information, failed a verification check, engaged in prohibited conduct, created a security risk, used the service unlawfully or acted in a way that may harm other players or the operation of the website. An account may also be restricted where required for compliance, fraud prevention, technical or responsible gambling reasons.

If an account is closed or restricted, you must not attempt to access it through another account or method. Any remaining balance will be handled in accordance with applicable requirements, the circumstances of the closure and any valid rights or claims. Transactions or benefits connected with fraud, abuse, error or a breach of these terms may be reviewed and, where appropriate, cancelled or withheld.

The website and its features may be changed, interrupted, suspended or withdrawn from time to time. We aim to provide a reliable service, but we do not promise that the website will always be available, error-free, secure or compatible with every device or connection. You are responsible for your device, internet connection and any software needed to access the service.

To the extent permitted by law, Slotlords Casino is not responsible for loss caused by events outside reasonable control, including communication failures, outages, malicious activity, device problems, third-party services or unauthorised access resulting from your failure to protect account details. Nothing in these terms excludes, restricts or modifies a right, guarantee or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian consumer law.

You agree to use the service at your own risk and to take reasonable steps to protect your account and personal information. If you have a concern about a transaction, game result, account action or other matter, raise it through the support process available on the website and provide enough information for the issue to be reviewed.

Privacy and applicable law

Personal information is handled in accordance with the Slotlords Casino Privacy Policy and applicable privacy requirements. The Privacy Policy explains the types of information that may be collected, the purposes for which it may be used, how it may be shared, and the choices or rights that may be available to you.

These terms are to be read together with any applicable game, promotional, privacy and responsible gambling information displayed on the website. They are intended to operate consistently with the laws and mandatory consumer protections that apply to your use of the service. If any part of these terms is found to be invalid or unenforceable, the remaining parts will continue to operate to the extent permitted by law.

If you have questions about these terms, account matters or a transaction, use the contact or support options published on the website. Please retain a copy of these terms and review them periodically so that you remain familiar with the conditions applying to your use of Slotlords Casino.